Home tech support

What we handle

Everyday computer, printer, WiFi and account problems at home. Hardware repairs and new installations have their own pages.

• Slow or faulty computers, diagnosed and repaired, or we say it isn't worth it
• New laptop setup, with files, email and passwords moved across
• Printers showing offline, whether it is the connection, the driver or the settings
• WiFi dropping in parts of the house, whether it is the router, its placement or the walls
• Smart home faults, with any changes quoted
• Technology planning for a renovation, before construction begins
• Remote when that's enough, at the house when it isn't

For a computer hardware fault, see computer and laptop repair. For a new network, cameras or lighting, start from that service's page so we can assess the project before quoting. For an office, see hourly business support.

Record of your setup

Every visit ends with a written note of what we found, what we changed and what to watch, and the next visit starts from it. One household came to us after being told the files on an old network drive were gone. We copied the drives, recovered the files, rebuilt the network drive, and now run the off-site backup and service the computers on a schedule.

If you'd rather have the house looked after on a schedule, we agree the tasks, the hours and the charge in writing.