Pricing
Know the number before we start
There are only four numbers, and this is all of them. No estimate ranges, no "it depends" on the phone.
- $85 diagnostic (residential). We look at the problem, remote, on-site, or by collecting the device, and give you a written quote for the fix. We don't start work until you approve that quote. If it isn't worth fixing, we say so. You've spent $85 finding out instead of paying for a repair that wasn't worth doing.
- $170 two-hour minimum (business). Covers the call-out, diagnosis, and up to two hours of actual repair work. Most single-machine problems finish well inside the two hours.
- $85 per hour for everything past that, remote or on-site, home or business. We bill only for time you approved.
- $85 surcharge for after-hours or jump-the-queue rush work. One flat addition, not a multiplier.
We quote installations and projects, like whole-home WiFi, cameras, or an office network, in writing after a free survey. Monthly arrangements for business clients are on the Full Service page.
Want one monthly number for the whole office?
Businesses that call more than occasionally usually do better on a flat monthly arrangement: support, monitoring, patching, and hardware planning under one predictable price. We quote it from your headcount and setup, in writing, before you commit to anything. Book a callback and we'll put the number together.
You know the price. The next step is booking.
Pick a time online, or call and talk the job through first.