IT support for Westerville homes and offices.
Westerville is a normal drive north for us from the east side of Columbus. We have no branch there and we don't pretend otherwise. What we do have is a local number and a habit of turning up when we said we would.
The gap between too small and too big
A Westerville office with eight or fifteen people is in an awkward spot. Too big for whoever is best with computers to keep patching it in their spare time. Too small for a managed provider that wants a three-year agreement and a per-seat minimum. That gap is most of our business work.
- Business IT: support from someone who already knows your systems
- Managed backup: run, monitored, and restore-tested, because an untested backup is a guess
- Email migration: mailboxes moved off a host you've outgrown, history included, with the cutover planned around your working day
- Networking and install: switches, access points, and cabling for offices and suites
- Full service IT: procurement, monitoring, patching, and support as one arrangement
Whichever of those you pick, the hardware and the data stay yours.
Household calls
The residential side of Westerville is ordinary and we like ordinary. A laptop the student needs working before Monday. A house where the WiFi is fine downstairs and useless above the garage.
We do computer repair, new computer setup with files and email carried across, home WiFi that covers the whole floorplan, and general tech support for the rest of it. If the machine isn't worth repairing we'll say that before you've spent anything beyond the diagnostic.
Remote first, then the drive
Book on the booking page or call. New inquiries get an answer within one business day. For a Westerville job we'll usually try remote first, because many of the faults people describe turn out to be software and never need a drive.
When it does need hands on site, homes pay a flat $85 diagnostic then $85 an hour. Businesses have a two-hour minimum, $170, covering the call-out, diagnosis, and up to two hours of work, then $85 an hour. Full rates on the pricing page.
Talk to someone local
Book a Westerville visit or call and describe what's going wrong.