Computer repair and tech support in Upper Arlington.
We come across town from E Main St, which is a normal drive. The machine stays in your house. You watch what we do to it, and remote sessions skip the drive entirely.
A residential city, and residential problems
Upper Arlington is almost all houses, and the calls reflect that. Nobody there has an IT department. When the computer with the tax records on it stops booting, or a parent gets a convincing message telling them their account is compromised, there's no one internal to ask.
- Computer repair: startup failures, failing drives, overheating, and machines that have slowed to a crawl
- Virus and malware removal: cleanup after a scam call or a bad download, and finding out what the scammer got into
- New computer setup: everything moved over, including the accounts people always forget
- Backup and recovery: a real backup so the next failure is an inconvenience rather than a loss
- Home WiFi: coverage that reaches the basement office and the far bedroom
- General tech support: printers, phones, TVs, and whatever else has stopped cooperating
We explain it while we're there
Part of the job is leaving you able to handle the same thing next time. We show you what caused the problem and write down anything you'll need later. If one of your devices is near the end of its life, we say so now rather than let it surprise you in six months.
If you run a small practice or work from home in UA, we treat the work side as work. That means a separate network for work devices and a proper backup, plus business tech support if the household setup has quietly turned into a company setup. Business IT covers larger offices.
One flat diagnostic
Book on the booking page or call and tell us what the machine is doing. New inquiries get a reply within one business day.
A home visit is a flat $85 to diagnose, wherever in Upper Arlington you are, then $85 an hour for the work if you want it done. If the repair costs more than the computer is worth, we'll tell you that during the diagnostic and help you spend the money better. Businesses have a two-hour minimum, $170, covering the call-out, diagnosis, and up to two hours of work, then $85 an hour. See pricing for the rest.
Get it looked at
Book an Upper Arlington visit, or call and we'll tell you what we think first.