Home and business IT in New Albany.
New Albany is a normal drive across town for us from E Main St. You deal with someone who already knows your setup from the last visit, not whoever a dispatcher had free.
Bigger properties change the design
Square footage is the thing that breaks consumer networking. A house with a finished lower level, a long upstairs run, and a detached garage or pool house is asking a single router to cover distances it was never built for. Adding a wireless repeater usually makes it worse, because it shares one radio and channel with the devices it's relaying, so throughput drops at every hop.
The fix is boring and it works: survey the property, place access points where the floorplan needs them, and wire each one back to a central point. Outbuildings get their own run rather than a wireless bridge that drops when it rains.
- WiFi and structured cabling: designed from a walkthrough of your property, hidden and labeled
- Cameras: long driveways, gates, and outbuildings, recorded on hardware you own
- Smart home: whatever the builder or previous owner left behind, sorted out
- Backup and recovery: family photos and records, on a schedule that runs without you thinking about it
- Computer repair and everyday device support when something stops working
Work that follows people home
Plenty of people here run a business from a study, or split the week between an office and the house. That means the home network is carrying real work: a company laptop, a VPN, client files, video calls that can't stutter. We treat it accordingly, with a separate network for work devices and a backup that isn't a USB drive on the desk.
For the offices themselves we do networking and installation, full service IT for firms that want the whole thing looked after, and managed backup. New Albany sits across a county line, which matters for almost nothing technical, but it does mean we're used to working either side of it.
Book, we drive over, you get a number
Pick a slot on the booking page or call. We reply to new inquiries within one business day. For software problems we'll often try a remote session first. It saves the drive and the scheduling that goes with it.
Homes pay a flat $85 diagnostic and $85 an hour after that. Businesses have a two-hour minimum, $170, covering the call-out, diagnosis, and up to two hours of work, then $85 an hour. Whole-property installs get a free survey and a written quote, so you see the hardware and labor before committing. See pricing.
Start with a walkthrough
Book a New Albany visit and we'll survey the property before quoting anything.