Business Tech Support — Columbus, Ohio
Support that actually supports your team.
Local, responsive, and honest about what's fixable — and what should simply be replaced.
What We Cover
- Workstation setup and troubleshooting
- Printer and peripheral configuration
- User onboarding and offboarding
- Software and OS support
- Remote and on-site options
- Ongoing support retainer available
We include forward planning in every support engagement — reviewing your device estate against the 3-year lifecycle benchmark and flagging what to budget for.
Pricing
- On-demand support: $140 per hour
- Priority retainer: from $220/month — proactive check-ins and a direct line to us
Managed clients on a Full Service plan receive tech support as part of their monthly arrangement.
Need support?
Retainer clients get a direct number. New clients heard within one business day.