Privacy Policy

Last updated: 2026-02-25

Introduction

George & Co Systems Ltd (“we”, “our”, “us”) is committed to protecting the privacy of the people who visit this website and the Pro area under /pro (the “Site”), and to being transparent about what information we collect and why.

Contact

If you have questions about this policy, email: privacy@george-co-systems.com or write to:

George & Co Systems Ltd
2691 E Main St
Columbus, OH 43209

What information we collect

1) Information you give us directly

When you contact us (contact form, chat widget, or email) we collect the information you provide, typically:

  • Name
  • Email address
  • Phone number (optional)
  • Service interest or message content
  • Any attachments you include

We use this information to respond to enquiries, provide quotes, schedule assessments, and to keep minimal records of the conversation.

2) Technical information collected automatically

When you visit the Site we may automatically collect:

  • IP address (anonymised where practical)
  • Browser and device type
  • Referring page and URL visited
  • Date and time of visit
  • Basic performance metrics (page load times)

3) Cookies and similar technologies

We use minimal cookies to operate the Site (session cookies, CSRF tokens) and optionally to support analytics. Cookies fall into two groups:

  • Essential cookies: required for the Site to function (session, security). These are set automatically and cannot be disabled via the Site.
  • Optional analytics cookies: used for aggregated site usage statistics (we recommend Plausible or a similar privacy-focused provider). These only run if enabled and can be opted out of.

Disclosure and sharing

We do not sell your personal information.

We may share personal information with:

  • Service providers who perform functions on our behalf (for example: email delivery via Postmark, analytics provider, hosting/CDN). These providers only process data according to our instructions.
  • If legally required or to protect our rights (court order, lawful request).

Email delivery (Postmark)

Contact form messages and notification emails may be delivered using Postmark (or a similar provider). Postmark processes the message content to deliver email; they do not use those messages for marketing. We store the minimum necessary information to track and respond to enquiries.

Analytics & third-party tools

We recommend and can configure privacy-first analytics such as Plausible or Fathom. If such a service is used:

  • Data is anonymized and aggregated
  • No personal identifiers are stored
  • You may opt out via a cookie or the browser-level Do Not Track signal where supported

How long we keep data

  • Contact enquiries: kept for up to 3 years to support follow-ups and warranty/records, unless you request deletion sooner.
  • Analytics/technical logs: aggregated or anonymized and retained for up to 12 months unless a different retention period is required or configured.
  • Where retention is necessary for legal reasons (billing, dispute resolution), we may retain information longer as required.

Security

We take reasonable technical and organisational steps to protect your data:

  • HTTPS for the Site
  • Access controls and least-privilege for hosted data
  • Minimal data collection by default

No internet transmission is completely secure. If you have an especially sensitive request, contact us and we can arrange a safer channel.

Your rights and choices

Depending on where you live, you may have rights including:

  • To request access to the personal information we hold about you
  • To request correction of inaccurate data
  • To request deletion of your personal information
  • To object to or restrict certain processing
  • To withdraw consent where processing is based on consent

To exercise any of these rights, contact: privacy@george-co-systems.com. We will respond within a reasonable window (typically 30 days). We may need to verify your identity before acting on certain requests.

Children

The Site is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it.

Links to other sites

The Site may contain links to third-party sites. We are not responsible for their privacy practices. Please read the privacy policy of any site you visit.

International transfers

Our servers and service providers may be located in the United States or other jurisdictions. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place.

Policy changes

We may update this Privacy Policy from time to time. If we make material changes we will post a prominent notice on the Site and update the “Last updated” date. Continued use after changes indicates acceptance of the updated policy.

Contact

For questions, requests, or to exercise your rights:

Email: privacy@george-co-systems.com

George & Co Systems Ltd
2691 E Main St
Columbus, OH 43209

Data controller: George & Co Systems Ltd — 2691 E Main St, Columbus, OH 43209.